Our Response to Covid-19

To our valued clients –

In this unprecedented time, our priority at Vancouver Volkswagen is to ensure the safety and wellbeing of our Volkswagen community. In order to do so effectively and efficiently, we have introduced some new measures in relation to our space and operations:

  • To protect yourself and others, we have instituted enhanced cleaning protocols, with a focus on high-traffic shared spaces and surfaces like door handles, steering wheels, touch screens, and more.
  • Our staff are continuing to adhere to the highest standards of hygiene as per guidelines set out by our government and health authorities. Staff members who feel unwell or are at a heightened risk of exposure to COVID-19 have been instructed to stay home.
  • We will be operating under reduced hours until further notice. We feel it is our duty to do our part in preventing further spread of COVID-19. Please visit clarkdale.ca/about-us/for more details or call 604-872-5431 before visiting our dealership.
  • Our vehicles are being fully sanitized prior to and following every single test drive – we take the health & safety of our community very seriously.
  • We are able to bring our test drives to you while you practice social distancing, please contact us to book this service.
  • In order to adhere to social distancing guidelines and reduce interaction, we are instituting contactless drop-off and pick-up for vehicles being serviced. All vehicles that come into our care will also be fully sanitized before being returned to their owners.

We are closely monitoring the evolving situation and will continue to follow and exceed guidelines set out by our government and health agencies. We will be sure to notify our community of any significant changes we make moving forward that may impact your Volkswagen experience. In the meantime, we ask that you please be responsible with your decision to visit the dealership – we will continue to do our best to serve you online through clarkdale.ca, by email at [email protected], or over the phone at 604-872-5431.

Thank you, and we look forward to continuing to support our community in any way we can.

The Entire Team at Clarkdale Volkswagen