Customer Testimonials
Vancouver VW was a true pleasure dealing with and Bailey in particular who helped us through the process of purchasing our new 2024 Jetta highline. I would recommend VW Vancouver to anyone looking for true honest and friendly car salesmanship. Thankyou Bailey ,Johnty, and Kelly for making buying a new car a reality come true. We are so happy. J&B
Excellent services from enquiry to delivery. Thank you
Fabulous experience! Allen and Andy went above and beyond to make my VW experience wonderful. Allen was professional, especially efficient and attentive. I really appreciated his personal touch and the way he got me the best deal around. Run don't walk to Vancouver Volkswagen and ask for Allen and Andy!
I recently bought a Jetta GLI from Sean. He was the best person to help me out with my needs. I loved his overall approach right from introducing the vehicle and its features and finalising it. Bryant helped me out with all the finances and was able to secure it for me at the earliest. Upon delivery I dealt with Andy. He was very accommodating and informative. I would recommend Vancouver Volkswagen for your next car. It’ll be my go to dealership for sure!
So glad we travelled further to shop at VW Vancouver. Seamless process from Bailey at sales to financing with Howard and to delivery day with Andy. We felt they really cared about our whole customer experience and that it wasn’t just about them selling a car. Highly recommended this dealership!
My experience shopping my first VW with them was excellent and I highly recommend their products and services to anyone seeking to purchase a new or used vehicle.
Now on my 6th VW because of people like Jens and Andy. A1 service from knowledgeable people. Will return for my 7th!
Very friendly and knowledgeable staff. I've had a good experience shopping here
Great service in all aspects, from trade in to delivery of my new id4. Thank you all the staff for their hard work, shout out to Ana, Bryant, Andy Gee.
Thank you VW Vancouver. Very knowledgeable staff, and a non-aggressive sales environment. Actually listened to our needs and recommended based on such. Highly recommended to anyone looking for a great dealership experience.
Just picked up my new Golf R and the team were very helpful , great experience
I went to the warehouse exclusive sales last month, April. I was just curious to find out if any car might catch my eye and if it might be hard to walk away, although my five-year lease is only halfway. I met Reece Bailey and Bailey Samplonius. They both were very cheerful and made me feel comfortable to chat with them. They know that I have had three brand-new cars in the past 10 years from them. Since I am a loyal customer, they tried to give me a good deal. Unfortunately, after dealing with Aaron Blitzstein, the top gun in ...
I recently purchased a 2023 ID 4 from Anna Cherkasova. She was very pleasant to deal with, and the car is excellent. Jerry Liu
Good experience throughout. Sean who assisted us with the sales process was engaging and efficient. We were happy with the price offered and process was smooth!
Thank you Matt from Service!! Amazing and efficient service!! Thank you for assessing my car needs and getting me back on the road! Thank you VW Team! G
Great dealership, friendly and knowledgeable staff; factory maintenance schedule reviewed with me at vehicle delivery, Service/Parts Department was shown where it was; I was contacted post vehicle delivery to ensure everything was satisfactory. Specially thanks to Andy Gee - he knows everything about my car, patiently answer all questions, teach me how to use it.
I had originally gone to another VW dealership and left after an upsetting experience, but I’m so thankful to have landed in this location. (I hadn’t mentioned my going to the other location until after I purchased the car so there was certainly no bias!) I had Lauren who was amazing at answering all my questions for my ID4 and Mark who was fantastic at talking through the car. Andy who was the last bit of my process and he was SUPER helpful in setting up the car for me.. there’s soo many features to the car ...
Can’t say thank you enough to Mickey and the service department! My car battery died and I arrived to VW at 5pm and they were able to fit me in and get me all set up by 6pm!! Thanks again, I really appreciate the speedy service.
A happy experience
Moe is the best service advisor I have ever had. He is efficient and so charming! He fixes all the problems, I am so grateful for him. Thanks moe
Tina and the service team are very helpful. Get the problems solved within 2 days. I am very impressed. Good job!
This is our 4th car getting from Vancouver Volkswagen! Our experience here has always been good 👍🏼. This time, EV specialist Allen really highlighted the many special features of the ID4 during the test drive. Pick up with Oliver went very smoothly as well.
We dealt with Ryan at VW. He was super friendly and very helpful. Most importantly, he took care of all our needs. All the staff at VW are great. Oliver was our delivery specialist and he was great. He showed us all the settings and features we needed to know about our new car. I would highly recommend this dealership to anyone looking for great service.
Overall great experience from sales / trade in to Andy showing us all the features of our new ride. We had such great service the first time around in 2018 we came back to upgrade in 2024.
I recently bought an ID.4 from Vancouver VW, and I must say, the team was exceptional. They addressed all my inquiries and concerns, provided detailed information about their promotions and special offers, and ensured a seamless and gratifying purchasing experience from beginning to end. Also, Andy Gee was so patient and showed us all car features as well as service department and maintenance schedule. Lastly, a big thanks to Lauren, John and Kelly for their support through purchase procedure.
The team at VW Vancouver have been really helpful, including Mark and Andy. They made the purchase process very simple. Thank you.
Excellent servicing location. I have been treated extremely well, and consistently, by both Matt and Chris for all of my car’s needs for a number of years now.
I had a great experience picking up my car, thanks to Andy Gee who did an excellent job explaining all the car's features.
Great customer service from Anna, Andy, and the rest of the team!!! Highly recommend!
I have purchased three vehicles from Vancouver Volkswagen and have been impressed by their professionalism and service each time. I live in the Thompson Okanagan but will only deal with Vancouver Volkswagen for any of my Volkswagen needs. Highly recommended! Thank you Gil, Andy and Howard for the exceptional customer service.
Friendly staff; sales, finance, and insurance were all very personable. I never felt pressured at any point at this dealership when I was car shopping. Mark, Kelly, and insurance (sorry I forgot his name!) were all great. Andy, the delivery specialist, took his time explaining features and helped with the set up. Overall, great experience at Vancouver VW.
Andy’s service is very good and the knowledge about the car is very helpful .
Bought an ID4 this weekend from them and the process, while long, was really good. Anna and Mark were great with Sales and Andy did a great job showing us the many many many features of this new car. While I hope to not buy a car again for awhile, I will use them again.
He explained it very well, he knows what he is doing.
Thanks you Andy and Mark for sharing all the information!
Been to many car dealerships and this one has to be the one. The sale team (John) and finance team (Kelly) had to go through with my purchase of ID.4 which was smooth and transparent. Andy also oriented us thoroughly with the car’s features. Would definitely recommend others and come back for more.
Great customer service by everyone that I had contact with when buying my new VW! I definitely recommend!
Bailey was great! She was efficient and professional to work with. I would highly recommend her.
Andy gave us one of the best test drive during the Vancouver auto show i've ever been on, informing me about everything about the car, was very professional thank you andy
The sale of our new 2024 Tiguan was a great experience from start to finish. This is the second VW (2005 Jetta TDI) we have purchased from them. We emailed Mark and told him what we wanted, talked on the phone and a sale was agreed upon. A week later we drove to Vancouver to pick it up. Mark, Howard and Andy were all amazing and so easy to talk to. Andy was outstanding, explaining every detail in the whole car. Thank you so much for making this such an easy and painless process. Spectacular customer service by all! Ray & Laurie (...
I bought my ID a month ago from Mark/Allen/Lauren and I'm still raving about the service I received. Great car and great service what else can you ask for. They are all straight shooters that deliver on what they promise. 5 stars is not enough Thanks everyone
Andy Gee was super helpful and very friendly! Thanks Andy!
I had a great experience with Andy at Vancouver Volkswagon. He knows in and out of the vehicle and literally walked me through the details of the EV holding my hand. Andy is very knowledgeable and appreciate his help in delivering our car.
Anna was really kind and helpful on test drive and sale terms, had a great time test driving ID4
Exceptional service from start to finish! The car technical Andy was knowledgeable, courteous, and went above and beyond to ensure I found the perfect vehicle within my budget. Their professionalism and friendly demeanor made the buying process a breeze. Highly recommend!"
Absolutely awesome experience at Vancouver Volkswagen! From John who got us started to Allen who took us out for a test drive and showed us all the cool features in the new ID.4 to Kelly in financing everyone was friendly, knowledgeable and professional. Form start to finish buying our first electric vehicle from Vancouver Volkswagen was a great experience!
Love my new E- Golf!! Great service, friendly staff!
We had a very amazing experience with Vancouver Volkswagen buying our New Tiguan R-Comfortline! Me and my family is very thankful for the service of the people who helped us. Gil was very patient with us and gave a good price he will tell/explain all important details we need to know, Howard was amazing he helped us with our financing and processed it with no hassle. And Andy explained very well the features of Tiguan. Thanks to everyone who helped us.
We had a great experience buying our new electric car at Vancouver VW. Allen ensured we got a great deal, Bryant made the transaction very smooth and Andy was excellent in making sure I understood how the spaceship/car functioned and its features. Plus they have a delicious coffee bar. Thanks you so much!
Thank you Andy for all your help! Everyone was really helpful and nice. Thank you Alan, Jonatan and Brian. Highly recommend this branch amazing people and service. Very happy with my new beautiful car.
Lauren, Anna, and Andy were extremely helpful.
Easy purchase, in and out. Jill was easy to work with and followed through. Andy was fantastic in showing us the ins and outs of our new Tiguan.
Lauren my Sales representative was fabulous. She was friendly , knowledgeable and responsive. Andy who took me on a tour of my new car and got me all set up to go was also great. Even Bryant was great (even though he was the one taking my money) Great team. Thank you !
I had a very pleasant experience when I was looking to buy a new car. Gill was never a pushy salesman. He gave us out time, answer all the questions, and was able to find a good price for me.l was surprised of how fast was process of paperwork , and insurance. And, at the end Andy showed me all the car’s functions. He was ultra patient with me, and very knowledgeable. Great experience!
I have nothing but top notch experience from Vancouver VW. From sales, to finance, to insurance, and delivery. Shout out to Lauren who helped me in narrowing the car I purchased after many back and forth discussions, and at delivery, Andy - who was an expert in everything ID4 and spent time explaining and exploring my vehicle with me. And he's still checking in. A great buying experience and would highly recommend this dealership.
5 starts all the way! I really enjoyed the whole process of leasing my new ID4. Anna was amazing and worked with me so I understood everything I needed to know. She answered every single questions I had. Andy made sure I knew it all when I picked up my car and learned more about insuring my ID4 from Vic, he was fantastic! I can't believe everything was so easy, but it was! Great place and even better people. Thank you so much for helping me - 5 stars all the way!
Love my new 2024 Volkswagen Golf GTI thank you Andy Gee for an awesome delivery experience! Bryant & Kelly in Finance thanks for your expertise. I will definitely be recommending Vancouver Volkswagen to friends and family!
Very smooth process, the staff is very nice. Bryant was very attentive and answered all of my questions. Andy was also very nice at the moment he handed us our vehicle.
I had a very pleasant experience buying my 2024 Golf R at Vancouver Volkswagen. All staff were very friendly and helpful, Reece was knowledgeable on all Golf models, Kelly Zeng was professional and helpful, and Andy Gee helped me set up my car patiently. Highly recommended to people who want to buy a Volkswagen.
My experience with Vancouver Volkswagen was very positive! Everyone was helpful in ensuring I got the right car for me, for the right price. Gil was great in securing me a 2024 Taos, as well as Bryan helping my parents and I with the finances, and Andy showing me all the features of the Taos. Thanks everyone!
We had a very good experience purchasing our ID4 as we had a great Sales team (Lauren), Business Office support and Delivery team (Andy). Highly recommend this dealership.
I recently bought a Jetta from Ryan. He and the sales manager were very good to work with. I liked their relaxed approach compared to other dealerships. Upon delivery I dealt with Andy. He was very accommodating and informative. I would recommend Vancouver Volkswagen for your next car. It’ll be my go to dealership for sure!
This place was awesome. Amazing customer service. Overall we had a very good experience.
Outstanding communication and transparency throughout the entire process of trading in our old VW for a new ID4. Everyone was helpful from the test drive through to the informative pick up and walk through with Andy, making for a great experience overall.
Good service . Good staff. Good car buying experience.
Gil, Andy were awesome, I will recommend these guys to anyone. Thank you
Great experience overall. Mark and Andy were amazing, friendly, & very knowledgeable. Highly recommend.
Anna, Mark and Andy were great to work with! Oddly, I was more stressed buying the ID.4 than my house! They were very informative and able to answer all my concerns about EVs!
Today I picked up my new car from Clarkdale on Main. There was a lovely woman at the front who was cheerful and friendly as well Andy, Vic and Bryant made the whole process smooth and fun. From the financing to the insurance and details of all the functions and perks I was in great hands Thank you!
Great experience
The car buying experience is smooth and well informed. Thank you both Andy’s for having great customer service 🙂
If you're looking for a VW, THIS is the dealership in Vancouver to go to. Everyone we interacted with was friendly, helpful, and knowledgable, but especially Mark and Andy. I'll drive from across the city to speak to these guys!
One of the Best VW Dealerships Christopher Lacusta one of the best service advisors , Very knowledgable and assisted me very quickly with my Car’s Extended warranty Claim Really helpful.!
Travis did an amazing job of getting us into a new to us truck! He went out of his way to bring the truck to us due to time constraints. He is efficient, friendly, and very pleasant.
Allan Jason got us an amazing deal on a Volkswagen golf. Very friendly service. Would highly recommend this dealership!
I dealt with Travis who was fantastic, responded quickly and was direct. Customer service was outstanding. Thanks again Travis
Everyone at Vancouver Volkswagen was amazing. I was able to drop off my lease and pick up my new lease in record time. They were also super helpful and kind. This is my fifth vehicle from Volkswagen Vancouver and I couldn't be happier with the dealership. Thanks again!
Staffs at Vancouver Volkswagon are exceptionally wonderful. Their customer service is above and beyond. Shout out to Anna Cherkasova, Mark Hansford, Allen and Andy Gee were very helpful. Your help was much appreciated. Andy Gee explained everything to us all the features of the ID4 that we bought.
Fantastic experience at this dealership! Allen, Gary, Kelly, Vik, Johnty, all hooked me up with a great deal and a beautiful 2024 Taos. Will be back for the ID. Buzz!
Jill , Andy and Bryant are best in Vancouver . Very good customer service . Highly recommended.. Keep it up guys 👍
An Exceptional Experience with Vancouver Volkswagen Our experience with Vancouver Volkswagen has been nothing short of amazing, since our very first visit. The sales team Johnty Warmenhoven and Bailey Samplonius, were refreshingly patient and not pushy, making us feel at ease with their relaxed approach. The Finance manager Howard Yu, kindly answered all of our questions, while Andy Gee the Vehicle Delivery Specialist made the delivery process smooth and stress-free. We highly recommend this dealership and we would like to express our gratitude to the entire team for making our experience an enjoyable one!
Great service! Leaving the lot with all the information i needed.
Friendly & helpful staffs. Sales personnel Ms.Bailey Samplonious was able to explained to me all the questions, very cheerful lady😊. Then I dealth with the Finance with Mr. Bryant Valverde, same as was able to explained stuffs I need to know, thank you Bryant👍. For Andy Gee, Vehicle Delivery Specialist, helped me to get the basics information/overviews how to start the car. So far I’m getting to know my car, running smmoth, thanks for all your helped, I really appreciated👍.
Was great experience today with VW Vancouver. I would like to thank Allen, Aaron and Andy.
We had a great purchasing experience. Allen helped us with a test drive, and since we were evaluating other car brands, gave us space but kept us informed over email on inventory. Once we locked in on a type of car, Anna helped us find a match and work out the basic deal over email. It was very low stress and friendly. The finance folks, Cynthia and Howard, helped us get everything set over email, and then for final docs, Kelly was super helpful explaining the final setup. Finally, Andy gave us a great walkthrough of the car and answered ...
Super professional and friendly staffs.
We had very good experience with the team, from requesting test drive to car delivery we were being treated professionally, Allen showed his enthusiasm on recommending the best vehicle for us, Cynthia was very attentive and patient to answer my questions for car preparation and documents and Andy had given us professional guidance when we received the car. Kudos to the team!
Andy Gee and Haili Gibbs were fantastic to work with 🙂 Excellent service here at the Volkswagen Main Street location !!! Haili helped me purchase the 2024 Atlas Cross Sport, which I absolutely love and Andy went over all the details with me and taught me how to use all of the technical features of the vehicle. Thanks Andy and Haili!
Ryan Linton is such a gem to deal with. He has provided such great service/ follow up. Highly recommend. Will definitely come back.
Love my new wheels.
Great experience with Bailey and her team at VW Vancouver.
Andy Gee and Allen were both a great help. Appreciated the ease of communication in dealing with this dealership.
Had a great experience with all of the staff at Vancouver Volkswagen. They were really friendly and helpful. Also, Andy Gee did a great job when I picked up the vehicle explaining all of the features and introducing us to the car. Thanks!